Terms and Conditions

Disclaimer

We have made every effort to ensure that the information on this website is accurate and all information is updated regularly. We take great care to ensure website accuracy but services and facilities may change or be withdrawn and information may change. We regularly update information to display up to date text but please note that changes might occur without notification.

Data-Protection

We will retain details provided to us by you in order to enable information to be processed efficiently, to keep you informed of any relevant information relating to S.p.A. Egidio Galbani and to analyse and understand better our customers’ requirements. If you believe that we are storing details relating to you and that these are incorrect, please mail us at the contact address at the bottom of this page and we will correct them as soon as possible. This information will be stored in a central database, controlled by our administrative staff and will be accessible electronically. Security measures are in place to ensure that our customers’ data is not accessible by any unauthorised persons. However, persons such as IT systems suppliers may need to have access to the system from time to time. We may use the information you provide to tell you about other offers from S.p.A. Egidio Galbani and other companies that may be of interest to you.

Information About You (Your Information)

This refers to information such as your name, contact details, preferred interests that you supply us or is supplied to us, including any information about your friends or family relating to the same (“Your Information”). Your Information is collected when you request information from us or contact us (and vice versa). You are responsible for ensuring that your friends and family are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us. We will update Your Information whenever we get the opportunity to keep it current, accurate and complete.

Our Use of Your Information

We may disclose Your Information to our service providers (which could be located outside the UK/EEA). Only information necessary at for this purpose will be disclosed to them. In addition, we may use Your Information for the purposes set out in our data protection registration with the Office of the Data Protection Commissioner, and We may also disclose Your Information to companies who act as “data processors” on our behalf. These purposes include administration, providing services (and contacting you where necessary), customer care, improving our service, business management and operation, re-organisation/structuring of our business (or our group companies), risk assessment, security and crime prevention/detection, research and analysis, marketing, monitoring, assessing customer purchasing preferences, dispute resolution, credit checking and debt collection.

Some of Your Information may be considered “sensitive personal data” under the Data Protection Act 1998. (This includes, for example, any information relating to health, religion, ethnic origin or political persuasion.) We will require your positive consent for us to use such information, and we will do all that is reasonably practicable to draw this to your attention when you first supply us with Your Information, or at the next available opportunity. For example, by asking you to: (1) click the I ACCEPT button at the time you first supply us Your Information via our website(s); or (2) tick a check-box or agree to this at the time you first supply us with Your Information (or at the earliest opportunity).

Direct Marketing Material

You may indicate your preference not to receive direct marketing material or material from carefully selected third parties by not ticking the opt-in box where applicable. Otherwise, we may share your information with our group companies and other carefully selected third parties who may contact you for direct marketing purposes and for research purposes. For example, we on their behalf or they may contact you with offers of goods and services, forthcoming events or competitions considered to be of interest to you. If you change your mind, you should inform us in writing. Once properly notified by you, we will take steps to stop sharing Your Information.

Your Rights

You have the right to ask in writing for a copy of the information we hold about you and to correct any inaccuracies in Your Information. You have the right to ask in writing not to receive direct marketing material about our products.

Our Cookie Policy

In this section you will find information on what cookies may be set when you visit this website and how to reject or delete those cookies.

What is a cookie

A cookie is a small amount of data, which often includes a unique identifier, that is sent to your computer browser from a website’s server and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows. Our website may contain links to other sites not controlled by us. These sites may send you cookies and collect data and personal information. We are not responsible for the actions, content or the privacy policies of those websites to which our website may link.

List of Galbani® cookies

This is a list of the main cookies set by Galbani® through this web site, and what each is used for.

SessionID

When you open your Web browser and visit the website galbani.co.uk, the scripting language will create a new session cookie which is used to identify you as a user between page loads.

Please read the following terms and conditions carefully as they govern the use of this website.

How do we use cookies

The cookies we use do NOT contain any personally identifying information.

We use cookies to measure site usage and related information.

We use cookies on this site to let you easily navigate the site and detect which pages our visitors view during their visit. This way we can find out which pages our visitors find interesting.

These cookies can only be read by your browser when you’re visiting our website. They cannot be read or used by other users on our website or by other websites you visit.

Your personal information is never identified or stored by us unless provided to us via Galbani Club registration, competition entries, or mailing list registrations. ?You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

How to control and delete cookies

Lactalis McLelland will not use cookies to collect personally identifiable information about you. However, if you would wish to do so, you could configure your browser to stop accepting cookies from our website or from websites in general.

Please consult your browser’s documentation. You will still be able to browse our site; we do not force you to use cookies. Please be aware that your browser is probably configured to accept all cookies by default. Please be aware that restricting cookies may impact on the functionality of the Galbani® website.

Aggregated Customer Information

We collect information relating to customer trends and patterns. This information is often used in its aggregate form. We, including our group companies , may disclose aggregate statistics about enquiries made, visitors, customers in order to describe our services to prospective partners, purchasers, advertisers and other reputable third parties and for other lawful purposes. No personally identifying information is disclosed.

Monitoring

To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record: (1) your telephone calls; (2) activities on our website. All recordings are and shall remain our sole property.

Security Statement

We have taken all reasonable steps to have in place appropriate security measures to protect Your Information.

Changes to this Policy

Any changes to this Policy will be either posted on our website, made available on request. We will strive to ensure our practices comply with the most current available version of this Policy.

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Contact Details
Lactalis McLelland
Red Central
60 High Street
Redhill
Surrey RH1 1SH
Tel: 01737 783300